Privacy Policy
Address: Kasenyi Road off Abaita, Entebbe, Uganda
Phone: +256 701 100 600
Email: carefirstrecoveryhome@gmail.com
This Privacy Policy explains how Care First Recovery Homes Uganda (“we”, “us”, “our”) collects, uses, and protects personal information when you visit this website or contact us regarding our rehabilitation and mental-health support services.
Information we collect
We collect personal information only when you choose to provide it. This typically occurs when you contact us to make an enquiry, request information, or seek support. The information you provide may include your name, contact details, and information relevant to your enquiry.
Limited technical information may also be collected automatically when you visit the website, such as IP address, browser type, or basic usage data. This information helps us maintain the security and functionality of the website.
How we use your information
Personal information is used only to respond to enquiries, communicate with you, provide information about our services, and support the delivery of care and recovery services where requested.
This website does not require account creation or user registration, and we do not carry out automated decision-making or profiling.
Respect for confidentiality
We treat all personal information with care, sensitivity, and respect. Information shared with us is handled in a manner consistent with ethical expectations for mental-health and recovery support services.
Sharing of information
We do not sell personal information. Information may be shared only where necessary to support service delivery, comply with legal obligations, or protect the safety and wellbeing of individuals.
Data retention
Personal information is retained only for as long as reasonably necessary to respond to enquiries, provide services, or meet legal and operational requirements.
Security
Reasonable technical and organisational measures are in place to protect personal information from unauthorised access, loss, or misuse. No online system can be guaranteed to be completely secure.
Your choices
You may contact us at any time to request access to the personal information we hold about you, or to request correction or removal where appropriate.
Updates to this policy
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page.